SAP began the week by announcing its financial results for the fourth quarter and fiscal year ended December 31, 2023. Oracle announced the general availability of Oracle OPERA Cloud Central, providing a comprehensive view of the hotel business, including distribution, sales, service interactions, loyalty programs, and more. IFS announced its appointment of a new Chief Sustainability Officer, Sophie Graham. Qlik announced the establishment of its inaugural AI Council to accelerate the responsible development of its AI-driven product portfolio to help customers use their data to achieve more significant business outcomes.
Hi and welcome to episode 123 of The ERP Minute. I’m your host, Rebekah McCabe.
SAP began the week by announcing its financial results for the fourth quarter and fiscal year ended December 31, 2023. Total revenue grew 6% year-over-year, to 31.2 billion Euros, while S/4HANA revenue grew 67% year-over-year to approximately 3.5 billion Euros. SAP also grew its current cloud backlog by 25% to 13.7 billion Euros, an all-time high for the company. SAP maintains its stronghold in the ERP market, and like many other ERP giants, SAP will look to expand its cloud customer base by extending even deeper into the SMB space, with solutions like GROW and RISE.
Next, Oracle announced the general availability of Oracle OPERA Cloud Central. The all-in-one hospitality platform unifies data and functionality from OPERA Cloud’s modules under a common user interface and experience. With it, customers can get a comprehensive view of their hotel business, including distribution, sales, service interactions, loyalty programs, and more to make faster decisions that can benefit staff and guests. OPERA provides more connectivity to hotel-related customers so that they can make better decisions across the entire business, including adjacent services beyond hospitality.
In other news, IFS announced that it has appointed Sophie Graham as Chief Sustainability Officer. This role reflects IFS’s continued commitment to its sustainability strategy and ambition to accelerate the delivery of its Environmental, Social, and Governance (ESG) agenda. Many vendors are prioritizing their ESG goals to keep up with global initiatives and we can expect more positions like this to take centerstage in the coming years.
Finally, Qlik announced the establishment of its inaugural AI Council – an initiative that further embeds ethical AI development at the heart of the company’s mission and industry proposition. By convening a distinguished set of advisors, Qlik will accelerate the responsible development of its AI-driven product portfolio, benefitting from the expertise of some of the world’s most prominent AI experts, to help customers use their data to achieve more significant business outcomes. This comes at the perfect time with Qlik’s acquisition of Kyndi and growing AI strategy. Programs like this will continue to grow as AI becomes even more prominently used in regular business processes.
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