Microsoft Corp on Friday announced the completion of its acquisition of Nuance Communications Inc, a company that delivers solutions that understand, analyze, and respond to human language. Microsoft customers will benefit from enhanced consumer, patient, clinician and employee experiences, and ultimately improved productivity. Microsoft recently announced Dynamics 365 Marketing 2022, release wave 1 is coming to the market. Some of the features we are most interested in are the unified customer activity timeline across all Dynamics 365 applications, which includes any Dynamics 365 customer data, email personalization and customization, and the ability to customize the customer journey with more flexible tools. Infor recently announced several new clients that have come onto their platform from around the world, including Foodex, ProMedica, and several organizations in Saudi Arabia.
Hi and welcome to Episode 31 of the ERP Minute. I am your host, Rebekah McCabe.
Microsoft Corp on Friday announced the completion of its acquisition of Nuance Communications Inc, a company that delivers solutions that understand, analyze, and respond to human language. Microsoft customers will benefit from enhanced consumer, patient, clinician and employee experiences, and ultimately improved productivity.
We look forward to a day where the ERP user experience is more speech based than through the keyboard, as it could make the user experience more enriching. Microsoft could likely apply this technology to their ERP solutions to put their ERP interface on a more conversational level, which in turn could increase productivity and connectivity.
Related, Microsoft recently announced Dynamics 365 Marketing 2022, release wave 1 is coming to the market. Some of the features we are most interested in are the unified customer activity timeline across all Dynamics 365 applications, which includes any Dynamics 365 customer data, email personalization and customization, and the ability to customize the customer journey with more flexible tools.
The ERP wars moving forward are going to be won on providing elegant customer facing functionality including service, personalization, and accessibility. With Microsoft making these adjustments now, they are setting themselves up for continued future success.
Infor recently announced several new clients that have come onto their platform from around the world, including Foodex, ProMedica, and several organizations in Saudi Arabia.
This digital transformation that is continuing across the planet and industry shows no signs of stopping. From hospitality to healthcare to fashion, organizations in every sector want to digitize their businesses to be more efficient and competitive as well as free up their human capital to focus on more value added tasks.
Thanks for tuning into the ERP Minute. We’re always looking for newsworthy material to share with our listeners, so send us breaking ERP news! Be sure to subscribe to our Apple Podcast, Spotify, and YouTube channels so you never miss an episode. We’ll see you next week.
