New Records Management System: Common Points of Failure and How to Avoid Them

Records management systems (RMS) are used by public safety agencies, including fire, police, and other groups, helping them run operations smoothly and efficiently every day. These records are often protected, regulated or may need to be publicly accessible. These factors complicate implementations thus increasing the need to avoid typical pitfalls. This article will identify those…

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Care and Feeding of Your New ERP, Part 2

Business Process Support vs. Technical Support A valuable new ERP system unlocks new capabilities.  Yet this requires the right human resources to care for, feed and maximize ERP value.  We have identified a minimum of 15 areas to cover in order to ensure the ERP is able to improve sustainably. Divided into business process support…

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Care and Feeding of Your New ERP

Setting up Reports and New Capabilities By the time most businesses reach the finish line of an ERP project, they begin to suffer from what we like to call “ERP Fatigue.” They have already spent a lot of time, thought, and effort on seeing the project through to Go-Live, so the natural inclination is to…

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Expert Interview Series: Dillon Miskimins

Meet Dillon Miskimins My name’s Dillon Miskimins. I’m the Chief Financial Officer for South Metro Fire Rescue which is a fire protection district that protects roughly 198 square miles and roughly 220,000 residents in Douglas and Arapahoe County. How has ERP Advisors Group supported your software initiatives? We’ve hired ERP Advisors Group for a variety…

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The ERP Selection Process Demystified: Getting Started

We will outline the entire selection process, laying to rest unnecessary complications, antiquated data, and general misconceptions about these projects. In this series, we break ERP Selection into 4 parts: Understand What an ERP Is (this article) Understand Your Real Needs for an ERP (this article) Understand What Vendors Are Really Offering (article 2) Understand…

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Expert Interview Series: Angela Schreffler

Meet Angela Schreffler My Name is Angela Schreffler and I am the Vice President at Colorado Nonprofit Development Center. CNDC is the only nonprofit in the region that provides comprehensive fiscal sponsorship to charitable organizations that fall under the umbrella of our 501c3. So with that, we do accounting and human resources and back office…

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How to Identify the Right RMS for your Fire Department

Our last article established 7 reasons why fire departments are replacing antiquated RMS with more innovative vendors. If those reasons made the rewards seem worth the risk, then now you are in the position of taking the next steps toward identifying the right RMS. ERP Advisors Group has helped many fire departments over the years…

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7 Big Benefits for Fire Departments Who Replace Records Management Systems (RMS)

Fire departments have been required to track records around patient care, fire incidents, and personnel for decades, but changes in regulatory requirements and available technology have driven RMS technology to rapidly evolve. Unfortunately, not all vendors have responded to these changes with viable solutions, and more and more fire departments are looking for the opportunity…

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