Revenue Cycle Automation

Excel is the world’s top accounting system, but spreadsheets can be burdensome to accountants and financial analysts with traditional revenue cycles.  They can become even more so with recurring revenue and the many other additional sources of revenue open to digital businesses. Excel also leaves most of the work of invoicing clients, collecting payments, and…

Wholesale Distributors and Manufacturers Improve Customer Service with Omnichannel Experience

Wholesale Distribution and Manufacturing businesses work with tangible products. The business buys raw materials or products and converts them, either through process, transportation, or both, into finished goods. Orders come in and go out to customers. This traditional process has not changed too much in the last few decades, and it is still the primary…

New Records Management System: Common Points of Failure and How to Avoid Them

Records management systems (RMS) are used by public safety agencies, including fire, police, and other groups, helping them run operations smoothly and efficiently every day. These records are often protected, regulated or may need to be publicly accessible. These factors complicate implementations thus increasing the need to avoid typical pitfalls. This article will identify those…

Care and Feeding of Your New ERP, Part 2

Business Process Support vs. Technical Support A valuable new ERP system unlocks new capabilities.  Yet this requires the right human resources to care for, feed and maximize ERP value.  We have identified a minimum of 15 areas to cover in order to ensure the ERP is able to improve sustainably. Divided into business process support…

Care and Feeding of Your New ERP

Setting up Reports and New Capabilities By the time most businesses reach the finish line of an ERP project, they begin to suffer from what we like to call “ERP Fatigue.” They have already spent a lot of time, thought, and effort on seeing the project through to Go-Live, so the natural inclination is to…

The ERP Selection Process Demystified: Getting Started

We will outline the entire selection process, laying to rest unnecessary complications, antiquated data, and general misconceptions about these projects. In this series, we break ERP Selection into 4 parts: Understand What an ERP Is (this article) Understand Your Real Needs for an ERP (this article) Understand What Vendors Are Really Offering (article 2) Understand…

7 Big Benefits for Fire Departments Who Replace Records Management Systems (RMS)

Fire departments have been required to track records around patient care, fire incidents, and personnel for decades, but changes in regulatory requirements and available technology have driven RMS technology to rapidly evolve. Unfortunately, not all vendors have responded to these changes with viable solutions, and more and more fire departments are looking for the opportunity…